hellohotel is an app for hotels, available for IOS and other smartphones. It uses the WiFi connection of the hotel or the data of your mobile phone.
The design focuses on each hotel in particular, 100% aesthetic, personalized and adapted to its corporate image. The hotelier can incorporate and customize the different modules according to their preferences. Editing, adding and modifying the data according to the strategy and specific needs of their hotel, is possible. The degree of usability has been measured based on opinions and impressions, a previous laboratory usability test was executed and it responds to the different languages.
The objective is is the efficiency and to please the hotelier as well as the guest.
PERFORMANCES:
WIFI: connects the guest to the network with a simple click
HOTEL INFORMATION: the hotel in the customer’s phone
TOURIST INFORMATION: useful for the traveler (taxis, restaurants, pharmacies, etc.), as well as scenic places of the area where the hotel is located
MAP: location of the hotel and points of interest for the client monitored to the millimetre.
INTEGRATION WITH PPMS: regardless which it is
TIPS/NOTIFICATIONS / PUSH NOTIFICATIONS: sends notifications to the mobile phone with special offers, news, events and personalized filters
AGENDA: plan events and encourage feedback
VALUATION OF OPINIONS*: to know the degree of satisfaction of the guests
RESERVATION SYSTEM: in restaurants, outdoor activities, massages, etc.
ROOM SERVICE: list available for guests at any time
GUEST’S RESERVATION INFORMATION: data of the accessible booking
UPGRADE: raises the possibility of changing to a higher room category in simple step
And the Developments include:
PRE-CHECKIN*: speeds up the guest’s time and releases the hotel reception
CHAT: communication between client and departments
MULTIMEDIA GALLERY: with audiovisual entertainment and library
OPEN DOORS: door opening system so that the guest can enter their room using their phone.
BEACONS: to know the movements of the clients (devices based on bluetooth technology)
LOYALTY PROGRAM: Transfers guests into customers from the smartphone
hellohotel is an app for hotels of all categories. It is an exclusive tool that exceeds the expectations of customers, even before staying at the hotel.
hellohotel helps hotels to differentiate themselves by increasing their opportunities. The best experiences will be ensured to the client. It offers a technical assistance and maintenance service.
hellohotel connects hotel with guest directly regardless from which channel they come.
(*) Coming soon.